01Who we are
This website is operated by Dignity Tech, a digital solutions company based in Canada. In this policy, “we” and “us” mean Dignity Tech.
To confirm: registered business or legal name, mailing address, and the person responsible for privacy.
02Information we collect
Contact form. When you send an enquiry we receive the details you enter: your name, email address, optional phone number, the service you're interested in, an optional budget range and your message.
Website assistant (chat). When you use the assistant, your messages are sent to our server to generate a reply. If an AI service is enabled, they are also sent to that provider for processing (see “Who we share it with”). Conversations are kept only in your browser's memory for the current visit; this website does not save them.
Phone and WhatsApp. If you call or message us, that communication is handled by your phone carrier or by WhatsApp under their own terms and policies.
Technical information. Like most websites, our hosting provider may record standard request data (such as IP address, browser type and the page requested) for security and operation. Our server briefly uses your IP address to limit how many chat messages can be sent in a short time, to prevent abuse.
We do not use analytics or advertising trackers on this website.
03How we use it
- To reply to your enquiry and discuss your project.
- To prepare proposals and quotes you ask for.
- To answer questions through the website assistant.
- To keep the website secure and working.
05Cookies, storage and offline use
This website does not set cookies for tracking or advertising.
To let pages open without a connection, your browser may keep copies of public pages, images and fonts you have visited (using a service worker). These copies contain no form entries or chat messages, and you can remove them at any time by clearing this site's data in your browser settings.
06How long we keep it
Enquiries are kept in our email for as long as needed to respond and for reasonable business records. To confirm: a specific retention period for enquiries.
07Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. You may also have rights under applicable Canadian privacy law.
Please don't share sensitive information (such as health or financial details) through the form or the assistant.
08Security
The website is served over HTTPS, and form submissions are sent directly over an encrypted connection to the form provider. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you share with us.
09Changes to this policy
We may update this policy as the website changes. The date at the top of this page shows when it was last updated.
10Contact
Questions about privacy? Call +1 (579) 302-7672 or use our contact page. To confirm: a dedicated privacy email address, if there is one.
